The entire process should be as transparent as possible for the user. Therefore, it would be useful if there was an additional status "in progress" or "started". This allows users to see which suggestions are currently being worked on.
Comments: 4
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29 Nov, '17
Jacob WrightEven better, allow us to manage the status labels and colors so we can customize them to our own choosing.
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07 Dec, '17
Neil BeveridgeThis is really important, otherwise how do customers know how the request is progressing as there is a void between 'Planned' and 'Done'.
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17 Aug
Heather PAs per Jacob's suggestion, being able to add a custom status would be great!
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18 Oct
M RSeconding this - "otherwise how do customers know how the request is progressing as there is a void between 'Planned' and 'Done'."